Terms and Conditions

Last updated: January 1, 2025

1. Service Agreement

By engaging our services, you agree to these terms and conditions. Our legal services are provided on a professional basis, subject to Swiss law and professional regulations.

2. Client Obligations

Clients must provide accurate and complete information necessary for legal services. Timely communication and document provision are essential for effective representation.

3. Confidentiality

We maintain strict confidentiality of all client information in accordance with Swiss attorney-client privilege and professional regulations.

4. Fees and Payment

Our fees are based on service type and complexity. Payment terms are specified in individual service agreements. We accept major payment methods and provide detailed invoices.

5. Refund Policy

Our refund policy is designed to ensure client satisfaction while maintaining professional standards:

  • Consultation fees are non-refundable once the consultation has been provided
  • For ongoing services, unused prepaid amounts may be refunded upon written request
  • Refund requests must be submitted within 30 days of service completion
  • Each refund request is evaluated on a case-by-case basis
  • Processing time for approved refunds is typically 5-10 business days